YOUKNOW

YOUKNOW Technologies is the premium technology solutions provider in South Africa in customer engagement, product analytics, social care, and more. With over a decade of experience, and an army of certified Braze practitioners, they offer a range of top-end services that include:

Braze Partner-Led Onboarding: YOUKNOW offers local hands-on expertise to assist with organisational onboarding for Braze to drive adoption and enhancement of the platform.

Product-Led Growth Strategy: YOUKNOW assists their enterprise clients to identify and perfect a unique Braze-focused strategy in alignment with their product analytics capabilities to reach growth KPIs.

Custom Braze Engagement & Lifecycle Campaign Management: Bolster your team resourcing with lifecycle marketing services that range from strategy through to full execution. Build your engagement strategies with solid foundations catered to your unique customers.

CRO - Conversion Rate Optimisation: A Braze-driven strategy to test hypotheses to understand customer journey orchestration strategies, reduce friction, and increase segmentation and personalisation capabilities.

Braze Implementation: As a multi-technology solutions partner, YOUKNOW is experienced in SDK setup and implementation across various platforms.

Braze Platform Management & Reporting: YOUKNOW offers dedicated platform specialists to work in tandem with in-house teams as well as campaign management and reporting to ensure clients are seeing growth and ROI.